Jewelry can be re-polished, re-plated, replace cords etc. so they can last forever!
Q: Can you offer a ring in my size?
Yes, we love to! Please contact firstname.lastname@example.org for more information
Q: I need to resize my ring, can you help ?
Yes, we can! Just send us an email email@example.com.
Q: I broke my favorite jewel, can you repair it ?
Yes, of course! As long as it is one of our designs. All the repairs are free of charge, you will only need to pay shipping fees (6$-8$ at most)
Q: I lost one of my favorite earrings, can you replace it ?
Yes, of course we can! The price will be 50% off the Retail Price.
Q: My beautiful black patina started wearing off can you redo it?
Yes! Please send us an email at firstname.lastname@example.org We will redo it for free. You will be charged for the shipping expenses (6$ – 8$ at most), if you leave in the following areas of WA state: Sammamish, Redmond, Bellevue & Issaquah we could also pick up your jewelry so there will be no shipping expenses.
Q: Can you re-plate my favorite Porpe’s jewel ?
With time it is possible for the plating to eventually lessen with repeated exposure to the skin’s natural oils, and we do offer replating services. We charge a fee of $14 + tax & shipping per each ring or small pair of studs, and $16 + tax & shipping for necklaces and larger earrings.
Just send us an email: email@example.com.
Q: You are offering a pendant but I would like it with a different length chain, is that possible ? Will there be an extra charge ?
Yes! Offering a different chain length is something that we do! If the differentiation of the length from the one offered originally is up to 3 inches more, it will be done at NO extra charge. For more than 3 inches there will be a very minimum charge. Just let us know, firstname.lastname@example.org
Q: I would like one of Porpe’s design in Gold 14K, can you do it ?
Yes, we love gold! Just send us an email at email@example.com and let us know which design you like!